Shipping policy

My Guarantee

Do you believe in value? I do.

A beautiful piece of jewelry that is exquisitely crafted from noble materials has an intrinsic value, and I believe in ours.  The value of a Pharaoun design is real and timeless. 

If for any reason you would like to return your design to me, just ask, and I will purchase it from you for the full original purchase price, no questions asked.

That’s My Guarantee - Sergio.

Shipping Policy

I try to ship out your designs on the same day or next business day after you place your order. 

Domestic packages in the US that qualify for free shipping are sent either First Class or Priority Mail through USPS.  You should receive your designs within 2 to 5 business days after placing your order.  If you have a special event or would like me to ship your design overnight, please let me know, and I will do everything I can to get your design to you on time.

International packages are sent using Global Priority Express through USPS.  Time until delivery varies by country, but in my experience take between 3 and 30 days.

Return Policy

I want you to love your Pharaoun, so if it isn't perfect, please let me know, and I will exchange, replace or refund your order right away. 

Returns are accepted on any design regardless of the purchase date, for your choice of either an exchange or a full refund.

When you are ready, please fill out the form below or email me at returns@pharaoun.com, so I can send out your exchange or refund you right away.